Terms of Service

Terms of Service

Effective Date: May 6, 2026
Last Updated: May 6, 2026

Welcome to Plumbing By The Book.

These Terms of Service (“Terms”) govern your access to and use of the Plumbing By The Book website, content, guides, tutorials, product information, affiliate links, newsletter, and any future ecommerce features operated by Jayson Kwan dba Plumbing By The Book (“Plumbing By The Book,” “we,” “our,” or “us”).

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

1. About Plumbing By The Book

Plumbing By The Book is an educational ecommerce website that provides plumbing repair guides, DIY tutorials, product information, and related resources for homeowners and DIYers.

We may also sell or recommend plumbing repair parts, tools, DIY kits, and related products through affiliate links, direct retail, dropshipping, or third-party suppliers.

Our website is primarily intended for users located in the United States.

2. Educational Content Only

The content on Plumbing By The Book is provided for general educational and informational purposes only.

We are not a licensed plumbing contractor, engineering firm, building inspector, code authority, or professional trade service provider.

Our guides, tutorials, product recommendations, checklists, diagrams, and other materials are intended to help users better understand plumbing repairs and product options. They are not a substitute for professional advice, licensed plumbing services, inspection, permitting, or code compliance review.

You are responsible for determining whether a repair is safe, legal, appropriate, and within your skill level.

3. DIY Plumbing Safety Disclaimer

Plumbing repairs can involve risks, including water damage, mold, flooding, property damage, injury, improper installation, code violations, or damage to fixtures, pipes, appliances, or connected systems.

By using our website, you understand and agree that:

  • You perform any DIY work at your own risk.
  • You are responsible for following all applicable laws, codes, permit requirements, manufacturer instructions, and safety practices.
  • You should shut off water, power, gas, or other utilities when appropriate.
  • You should contact a licensed professional if you are unsure, uncomfortable, or dealing with complex, dangerous, or regulated work.
  • We are not responsible for damage, injury, loss, failed repairs, incorrect installations, or other outcomes resulting from your use of our content.

If a plumbing issue involves gas lines, sewer lines, major leaks, structural damage, electrical hazards, contaminated water, emergency flooding, or any potentially dangerous condition, contact a qualified professional immediately.

4. No Guarantee of Results

We make reasonable efforts to provide helpful and accurate information, but we do not guarantee that any guide, tutorial, product recommendation, repair method, or instruction will work for your specific situation.

Plumbing systems vary by home, age, location, materials, installation quality, local codes, and manufacturer requirements.

You agree that you are responsible for verifying all information before relying on it.

5. Product Information and Recommendations

We may publish product descriptions, comparisons, recommendations, reviews, buying guides, repair kit suggestions, or links to third-party products.

Product information may include pricing, availability, specifications, compatibility, images, or descriptions provided by manufacturers, merchants, affiliate networks, dropship suppliers, or other third parties.

We do not guarantee that product information is always accurate, complete, current, or error-free. Prices, availability, product details, and shipping timelines may change without notice.

Before purchasing or installing any product, you should confirm that the product is compatible with your specific fixture, plumbing system, application, and local code requirements.

6. Affiliate Disclosure

Some links on Plumbing By The Book may be affiliate links. This means we may earn a commission if you click a link and make a purchase, at no additional cost to you.

We may participate in the Amazon Associates Program and other affiliate programs.

As an Amazon Associate, we earn from qualifying purchases.

Our recommendations are intended to be useful and relevant, but affiliate relationships may influence which products or merchants appear on the website.

You are responsible for reviewing product details, seller terms, shipping information, return policies, warranties, and customer reviews before making a purchase through any third-party website.

Our website may link to third-party websites, including affiliate merchants, product manufacturers, retailers, marketplaces, payment processors, shipping providers, videos, tools, or other external resources.

We do not control third-party websites and are not responsible for their content, products, policies, security, privacy practices, pricing, availability, shipping, returns, or customer service.

Your use of third-party websites is at your own risk and may be governed by their own terms and policies.

8. Future Ecommerce Sales

Plumbing By The Book may offer products for sale directly through the website in the future, including plumbing repair parts, curated DIY repair kits, tools, accessories, or related products.

If ecommerce functionality is added, additional purchase terms may apply, including terms related to payment, shipping, returns, refunds, order cancellations, taxes, warranties, customer accounts, and product availability.

We reserve the right to update these Terms before or when ecommerce features become available.

9. Orders, Pricing, and Payment

When ecommerce functionality launches, all orders placed through the website will be subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit order quantities
  • Correct pricing or product errors
  • Update product availability
  • Change pricing at any time
  • Require additional verification before processing an order

Payment will be processed through third-party payment processors such as Stripe, WooCommerce Payments, PayPal, or similar providers.

We do not intend to store full payment card details on our own servers.

You agree to provide accurate billing, shipping, and contact information when placing an order.

10. Shipping and Delivery

When ecommerce functionality launches, shipping options, costs, and delivery estimates will be shown during checkout or provided in the applicable product listing.

Delivery times are estimates only and are not guaranteed.

Some products may be shipped by third-party suppliers, manufacturers, distributors, dropship partners, or fulfillment providers.

We are not responsible for delays caused by carriers, suppliers, incorrect addresses, weather, customs, supply chain issues, or circumstances outside our control.

Risk of loss may transfer to you when the product is delivered to the shipping carrier or as otherwise provided by applicable law.

11. Returns and Refunds

When ecommerce functionality launches, returns and refunds will be governed by the return policy posted on the website at the time of purchase.

Certain products may be non-returnable, including used items, installed plumbing parts, opened kits, custom items, sanitary products, clearance items, or products damaged after delivery.

Refunds, exchanges, and return shipping eligibility may vary by product, supplier, or fulfillment method.

We reserve the right to refuse returns that do not comply with our posted return policy.

12. Product Installation and Use

You are solely responsible for proper product selection, installation, use, maintenance, and compliance with all applicable laws, codes, manufacturer instructions, and safety requirements.

We are not responsible for damage, injury, failed repairs, improper installation, leaks, water damage, code violations, or other losses resulting from product installation or use.

When in doubt, consult a licensed plumber or qualified professional.

13. Warranties

Products sold through Plumbing By The Book may be covered by manufacturer warranties, supplier warranties, or no warranty at all.

To the fullest extent permitted by law, we disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

14. Newsletter and Email Communications

You may subscribe to our email newsletter to receive plumbing repair guides, tips, product information, promotions, and website updates.

By subscribing, you agree to receive emails from us.

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

We may use third-party email service providers, such as Kit/ConvertKit, to manage email communications.

15. User Accounts

Currently, users cannot create accounts on the website.

In the future, customer accounts may be available when ecommerce functionality launches.

If you create an account, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for activity under your account
  • Notify us if you suspect unauthorized access

We may suspend or terminate accounts that violate these Terms or are used for fraudulent, abusive, or unlawful activity.

16. User Submissions

If you submit messages, questions, comments, feedback, reviews, repair details, photos, or other content through our website, contact forms, email, or other channels, you grant us permission to use that content to respond to you, improve our website, provide support, operate our business, and develop future content or products.

You agree not to submit content that is unlawful, harmful, defamatory, abusive, misleading, infringing, spam, or otherwise inappropriate.

We may remove or decline to publish user-submitted content at our discretion.

17. Prohibited Uses

You agree not to use the website to:

  • Violate any law or regulation
  • Infringe on intellectual property rights
  • Interfere with website security or functionality
  • Attempt unauthorized access to systems or accounts
  • Scrape, copy, or harvest content without permission
  • Submit false, misleading, or fraudulent information
  • Upload malware, spam, or harmful code
  • Harass, abuse, or harm others
  • Misuse affiliate links, promotions, or ecommerce features
  • Use the website for any unlawful or unauthorized purpose

18. Intellectual Property

All content on Plumbing By The Book, including text, guides, tutorials, graphics, logos, images, videos, layouts, branding, product collections, checklists, and website design, is owned by us or used with permission.

You may view and use our content for personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, republish, sell, or exploit our content without written permission.

You may share links to our website, provided that you do not misrepresent your relationship with us or use our content in a misleading way.

If you believe that content on our website infringes your copyright, please contact us at:

plumbingbythebook@gmail.com

Please include:

  • Your name and contact information
  • A description of the copyrighted work
  • The URL or location of the allegedly infringing content
  • A statement that you believe the use is unauthorized
  • A statement that the information you provide is accurate

We may remove or disable access to content that we believe may infringe intellectual property rights.

20. Disclaimer of Warranties

The website and all content, products, recommendations, links, and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, non-infringement, and suitability for any specific repair, product, project, or application.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

21. Limitation of Liability

To the fullest extent permitted by law, Plumbing By The Book, Jayson Kwan dba Plumbing By The Book, and our affiliates, partners, service providers, suppliers, and representatives will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages.

This includes damages related to:

  • Plumbing repairs or failed repairs
  • Water damage
  • Property damage
  • Personal injury
  • Product misuse or improper installation
  • Reliance on website content
  • Third-party products or websites
  • Lost profits, lost data, or business interruption
  • Website errors, downtime, or security issues

Your use of the website is at your own risk.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

22. Indemnification

You agree to defend, indemnify, and hold harmless Plumbing By The Book, Jayson Kwan dba Plumbing By The Book, and our affiliates, service providers, suppliers, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your violation of any law or third-party right
  • Your use, installation, or misuse of any product
  • Any DIY repair, project, or action taken based on website content
  • Any content or information you submit to us

23. Availability and Website Changes

We may update, change, suspend, or discontinue any part of the website at any time without notice.

We do not guarantee that any content, product, link, feature, or service will remain available.

We may also update or remove outdated content, product recommendations, affiliate links, or ecommerce features at our discretion.

24. Errors and Inaccuracies

The website may contain errors, outdated information, omissions, typographical mistakes, pricing errors, product inaccuracies, or technical issues.

We reserve the right to correct errors, update information, cancel orders, or change content at any time without prior notice.

25. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

26. California Users

Plumbing By The Book is operated from California.

Nothing in these Terms is intended to limit any rights you may have under applicable California consumer protection, privacy, warranty, or ecommerce laws.

27. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from or related to these Terms, the website, or our services will be handled in the state or federal courts located in California, unless applicable law requires otherwise.

28. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms are posted means you accept the revised Terms.

29. Contact Us

If you have questions about these Terms, contact us at:

Plumbing By The Book
Jayson Kwan dba Plumbing By The Book
Email: plumbingbythebook@gmail.com