Shower Cartridge Identification Chart: Every Major Brand in One Table [2026]
This shower cartridge identification chart puts nine manufacturers on one page — Delta, Moen, Kohler, Pfister, American Standard, Grohe, Symmons, Gerber, and the Peerless value line — so you can narrow a leaking or hard-to-turn shower to a brand and family before you touch a wrench. It’s a routing tool, not a substitute for the manufacturer’s own parts diagram: match your cartridge to a row below, then follow the link to that brand’s full identification guide for the exact RP or GP number.
Cartridges are not a one-size-fits-all part: This Old House says plainly that “shower cartridges and valves are not universal” and that “different manufacturers may use varying sizes for both their valves and cartridges.” Several makers on this chart also have more than one cartridge generation — see the Delta, Moen, and Kohler rows. Get the family wrong and the new part either won’t seat, won’t seal, or reverses hot and cold. This single handle shower cartridge identification chart is built to catch that mistake before you buy.
Shower Cartridge Identification Chart: The Cross-Brand Table
Start here. Match the trim or the removed cartridge to a row, then use the “Deep-Dive” link for that brand’s full identification method and confirmed part numbers.
Linked part numbers in this chart open an Amazon search for that exact number; if the shower has to work today, take the number to a local plumbing supply counter instead. As an Amazon Associate, plumbingbythebook earns from qualifying purchases. Links below are affiliate links — they cost you nothing extra.
| Brand / Family | OEM Part Number(s) | Usually Behind | Visual Signature | The “Definitely It” Tell | Deep-Dive |
|---|---|---|---|---|---|
| Delta Monitor 1300/1400 | RP19804 | Single handle | White cap, shorter blue/off-white lower housing | Delta assigns RP19804 to Monitor 1300/1400 valves from before the MultiChoice transition (Delta RP19804) | Delta shower valve guide |
| Delta MultiChoice 13/14 | RP46074 (or RP74236, Delta’s ceramic 13/14 cartridge) | Single handle | Gray, per Delta | Delta lists RP46074 for MultiChoice 13/14 tub & showers “produced after March 2006” and calls it “The gray RP46074” in an answer on its RP19804 page; RP74236 is Delta’s “Cartridge – Ceramic – 13/14 Series Shower” (Delta RP46074, Delta RP19804, Delta RP74236). Confirm against your parts diagram. | Delta shower valve guide |
| Delta MultiChoice 17 | RP46463 (older pre-transition rough valves may need RP32104) | Two separate handles (one temperature, one volume) | Gray top; a white top means the older RP32104 (see the note below the chart) | Two handles that set temperature and volume independently is the tell. Delta says the RP46463 “Allows for separate volume and temperature control” and describes a Monitor 17 Series trim as letting you “Control volume and water temperature independently with two separate handles” (Delta RP46463, Delta 17 Series trim). A single handle that turns the water on and sets the temperature points to the Monitor 1300/1400 or 13/14 rows instead. | Delta shower valve guide |
| Delta MultiChoice 17T TempAssure | RP47201 | Thermostatic trim with separate volume and temperature control | Thermostatic cartridge | Delta’s finder lists RP47201 as “The MultiChoice® Tempassure® T17T series cartridge (2007 – present)”, and Delta calls it a “TempAssure® dual-function thermostatic cartridge” that “Allows for separate volume and temperature control” (Delta cartridge finder, Delta RP47201) | Delta shower valve guide |
| Moen Posi-Temp | 1222 / 1222B | Single handle, rotate-only | Go by handle operation, not looks | The handle rotates for on/off and temperature; it does not pull out. Moen’s guide gives Posi-Temp’s handle operation as “Rotate only” and lists the 1222 for it, and Moen’s price list carries the 1222B as “1 handle replacement cartridge, Posi-Temp®, order in multiples of 6” (Moen shower cartridge guide, Moen price list) | Moen shower valve guide |
| Moen standard / Moentrol | 1225 / 1225B | Single handle, push-pull plus rotate | Go by handle operation, not looks | The handle pulls out for on/off and volume, then rotates for temperature. Moen’s guide gives the 1225 valves’ handle operation as “Push/Pull-Off/On and Volume” and “Rotate to adjust temperature”, and Moen’s price list carries the 1225B as “1 handle replacement cartridge, order in multiples of 12” (Moen shower cartridge guide, Moen price list) | Moen shower valve guide |
| Moen M-Core | 1212 (rotate-only) / 1213 (push-pull plus rotate) | Single handle | Go by handle operation and the valve series, not looks | The handle motions match the 1222 and 1225, so check the valve series before ordering. Moen’s guide lists the 1212 for the “M-Core Valve: 2 Series” with handle operation “Rotate only” and the 1213 for the “M-Core Valve: 3 Series” with “Push/Pull-Off/On and Volume” (Moen shower cartridge guide) | Moen shower valve guide |
| Moen ExactTemp | 103674, 1248, and platform-specific numbers | Vertical-spa or multi-control thermostatic systems | Varies by 1/2 in. vs 3/4 in. platform and year | Confirm the platform first. Moen’s guide lists the 103674 and 1248 for the 1/2 inch ExactTemp Vertical Spa (2000-2006) and different cartridges for the 3/4 inch ExactTemp Vertical Spa (2006-Present) (Moen shower cartridge guide) | Moen shower valve guide |
| Kohler Rite-Temp (current K-8300/K-8304) | GP800881 (service part); K-8305 is the cartridge sold with a mud guard | Single-handle pressure-balance | One-piece cartridge body | Order by the exact number. Kohler sells GP800881 as a “Rite-Temp Pressure Balance Cartridge” and calls it a “single sequential cartridge” in its Universal Rite-Temp line (Kohler GP800881). Kohler’s K-8305 spec sheet says that part “Includes pressure balance cartridge and mud guard”, has a “One-piece cartridge design” and “Requires trim and any K-8300 valve body” (Kohler K-8305 spec sheet) | Kohler shower valve guide |
| Kohler older Rite-Temp (K-304 / K-11748) | GP76851 kit (mixer cap + pressure-balancing unit) | Single-handle pressure-balance | Separate mixer cap and pressure-balancing unit (PBU) | Kohler services the K-304 with a mixer cap and pressure balancing unit, or “the mixer cap and PBU kit (GP76851)” (Kohler K-304 service instructions), and its tips for installing the mixer cap and PBU list the K-11748 among the Rite-Temp valves they cover (Kohler mixer cap and PBU tips) | Kohler shower valve guide |
| Kohler 1/2 in. ceramic valve family | GP77005-RP hot / GP77006-RP cold | Kitchen and bathroom faucets, showering controls, and deck-mounted valves | Compare the cotter pin (next column) | Check the pin before ordering. Kohler says its 1/2 inch cartridge “is used in kitchen and bathroom faucets, in showering controls, and in deck-mounted valves” and that “The key to identifying the difference between the two sizes of valve cartridges is by the shape of the cotter pin” (Kohler cartridge-size guide) | Kohler shower valve guide |
| Pfister OX8 / JX8 / VB8 / JV8 | 974-042 / 974-0420 (discontinued; Pfister names 974-5299 as the replacement) | Single-handle tub/shower | 974-5299 has a metal stem; Pfister also names a plastic-stem 974-5319 for at least one trim | Confirm OX8/JX8/VB8/JV8 first. Pfister’s page for 974-0420 reads “Discontinued and Replaced By 974-5299” (Pfister 974-0420). For its Rhen R89-1RHC trim, Pfister’s answer is “974-5319 (plastic stem) or the #974-5299 (metal stem)” (Pfister Rhen R89-1RHC) | Pfister shower valve guide |
| American Standard R110/R115 pressure-balance | A954440-0070A | Single-handle pressure-balance | Compact ceramic-disc cartridge with a hot-limit stop | Confirm against the valve, not the trim alone. A plumbing distributor lists it “For Series R110/R115 Bath/Shower Faucet” and advises: “Be sure to check your repair part information to ensure compatibility with your shower valve body” (Pace Supply A954440-0070A) | American Standard shower valve guide |
| American Standard Ultramix | 051337-0070A | Older single-handle bath/shower | Compact cartridge, distinct “Ultramix” branding on parts diagrams | Match the Ultramix name on your valve’s parts diagram rather than the trim’s looks. American Standard sells 051337-0070A as the “Ultramix Faucet Valve Cartridge” (American Standard Ultramix) | American Standard shower valve guide |
| Grohe Grohmix / Grohtherm thermostatic | 47439000 / 47885000 (standard 1/2 in. thermostatic compact). 47175000 is NOT a general replacement – see the warning | Thermostatic trim | Thermostatic cartridge; 1/2 in. and 3/4 in. platforms differ | Read this before ordering 47175000. Grohe’s spec sheet lists it as a REVERSED-INLET cartridge, “for reversed inlets (hot water right)” (Grohe 47175000 spec). The same sheet calls it a “service solution, does not comply with EN1111”. It is the mirror-image variant for plumbing piped hot-on-the-right, not the default part, and several retailers still list it under a generic “thermostatic compact cartridge” title. Grohe reserves the name “Thermostatic Compact Cartridge 1/2 in.” for different article numbers (47439000, 47885000). The stamped article number is the only safe confirmation. | Grohe shower valve guide |
| Symmons Temptrol | TA-10 | Single-handle Temptrol | Solid brass spindle (Symmons does not publish its dimensions) | Symmons describes the TA-10 as the “Temptrol flow control spindle. For use with Temptrol shower series valves”. Note what Symmons actually claims: it calls the Temptrol valve – not this spindle – the heart of its tub and shower systems, and says the valve is “largely unchanged” rather than unchanged, having released the VersaFlex update after 50+ years (Symmons TA-10, Temptrol origins) | Symmons shower valve guide |
| Symmons Safetymix | C-5 | Older pressure-balance Safetymix | Flow control spindle (Symmons publishes no dimensions or material for the C-5, so do not identify it by length) | Symmons lists the C-5 as “Flow control spindle. For use with Safetymix valves” – a different product line from Temptrol, not a longer version of the same part. Symmons dates Safetymix to 1939 and Temptrol to 1968 (Symmons C-5, Temptrol origins) | Symmons shower valve guide |
| Gerber Safetemp 49-series | 49-400 / 49-700 -> G0097022; 49-600 / 49-800 -> G0092298 | Single-handle pressure-balance, older platform | Cartridge assembly (Gerber’s parts sheets are line drawings and state no colour) | Read the 49-number off the valve or its parts diagram before ordering – getting this wrong is the exact mistake this row exists to prevent. A Gerber support article gives each platform its own cartridge: “For Gerber Shower Valve model 49-400 or 49-700 Series: Cartridge # G0097022” and “For Gerber Shower Valve model 49-600 or 49-800 Series: Cartridge # G0092298” (Gerber shower temperature-limit guide) | Gerber shower valve guide |
| Gerber Treysta | GA510015 | Single-handle Treysta valve system | Cartridge with two orientation pins and an “UP” marking | Check which valve you have before ordering. Gerber calls the Treysta cartridge a “one-cartridge-fits-all design” for the valve bodies “within the Gerber Treysta valve system” (Gerber Treysta instructions) and warns that “The new Treysta cartridge IS NOT compatible with the old rough-in valve” (Gerber Treysta compatibility) | Gerber shower valve guide |
| Peerless / Delta Foundations crossover | RP70538 | Single-handle pressure-balance | Single-function pressure balance cartridge | Delta’s parts finder calls RP70538 “the original cartridge used in the B112900 and B114900 series faucets” (2010-2015), and Peerless lists it “For use with Peerless tub and shower faucets” (Delta cartridge finder, Peerless RP70538) | Delta shower valve guide |

Found your row in the chart? Confirm the exact part before you buy — the same trim can sit on more than one valve generation:
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- Delta RP46074 MultiChoice Universal 13/14 Series Cartridge
- Moen 1225 One-Handle Shower Cartridge
- Kohler Rite-Temp Pressure-Balance Cartridge (GP800881)
Not sure which part you have? The cartridge finder narrows it to the exact part in a few questions.
Identify Your Shower Cartridge Without Removing It
Most homeowners want to know the brand and family before they shut off the water. Trim-only identification can usually get you there, but it can’t always prove the exact part number, because manufacturers sell multiple trims over the same rough-in platform (Delta’s own cartridge finder exists specifically for users without the part in front of them).
Start with handle operation. A rotate-only handle points to Moen’s Posi-Temp (1222) or the newer M-Core 1212; a push-pull-then-rotate handle points to Moen’s 1225-style standard/Moentrol valves or the newer M-Core 1213 (Moen shower cartridge guide). Because M-Core exists, handle operation alone can no longer distinguish generation on a newer Moen valve – it only narrows the family, so still check the platform before ordering. On a Delta, separate controls for volume and temperature point to the 17 series: Delta says its 17 Series cartridge, RP46463, “Allows for separate volume and temperature control” (Delta RP46463). A single handle that turns the water on and sets the temperature points to the 13/14 series instead. A handle with degree markings or a hard stop near a set temperature usually means a thermostatic cartridge — Grohe’s Grohtherm trims and Delta’s 17T are both built this way.
The next cue is what’s visible after the handle comes off but before the cartridge is pulled. Delta’s 13/14 and 17-series cartridges use rotational limit-stop hardware; Gerber’s A507873/A507887 cartridges expose a red temperature-limit ring with notched adjustment once the sleeve is off (Gerber temperature-limit instructions); Pfister’s 974-5299 has its own integrated limit stop. Brand logos and escutcheon styling are the weakest signal — they confirm the manufacturer but not the exact cartridge, since a replaced trim, universal handle, or repainted escutcheon can defeat the logo entirely.
Trim-only identification runs out on builder-grade showers, worn-off logos, replaced universal handles, or painted escutcheons. At that point, take the handle off: This Old House’s repair steps have you “Turn off the water supply to the shower” and then “Remove the shower handle and escutcheon plate to expose the valve” (This Old House shower valve repair guide). Photograph the visible stem, retainer, and stop hardware before deciding whether to pull the cartridge. For a full seven-point inspection walkthrough across brands, see how to identify your shower valve and cartridge.
The Confusable Pairs That Trip Up Homeowners
Delta RP19804 vs. RP46074. RP19804 fits the older Monitor 1300/1400 generation; RP46074 fits MultiChoice 13/14, from around the 2006 MultiChoice transition onward. Even Delta’s own RP19804 page gives the cutoff two ways — “produced before March 2006” in its description and “04/2006 and earlier” in its title (Delta RP19804) — so treat the date as a clue, not proof. Color is the more reliable tell, and an answer on Delta’s RP19804 page puts it that way: “The blue and white Delta RP19804 Valve Cartridge Assembly will only fit our Delta 1400 Series Valves that were installed before 2006”, while “The gray RP46074 Valve Cartridge Assembly fits our Delta MultiChoice Universal” valve bodies “installed after 2006” (Delta RP19804). Fit the wrong one and expect a cartridge that won’t seat or a handle with poor travel, not a working repair.
Delta RP46463 vs. RP32104. If a current 17-series trim was installed over a pre-transition rough valve, Delta’s own guidance says the old RP32104 cartridge (white top) may need to stay in place rather than being swapped for the current RP46463 (gray top) — don’t assume new trim automatically means the new cartridge (Delta RP46463 Q&A).
Moen 1222 vs. 1225 — and now M-Core. 1222 is for Posi-Temp rotate-only valves; 1225 is for push-pull standard and Moentrol valves. Danco’s replacement for the 1225 says plainly that it “Will NOT work with Moen Posi-Temp and Exact-Temp faucets” (Danco MO-8). Treat that as a hard no-fit, not a minor mismatch. On newer installations, the same rotate-vs-push-pull operation can also mean M-Core 1212 or 1213 rather than legacy 1222/1225 — confirm the platform before you buy.
Kohler Rite-Temp generations. Kohler services the older K-304 valve with a mixer cap and pressure balancing unit (PBU), or “the mixer cap and PBU kit (GP76851)” (Kohler K-304 service instructions). Kohler’s one-piece K-8305 cartridge is for a different valve: its spec sheet says it “Requires trim and any K-8300 valve body” (Kohler K-8305 spec sheet). A separate trap: Home Depot lists GP1016515 as “Compatible with select KOHLER 1-handle kitchen faucets” (Home Depot GP1016515). That makes it a kitchen-faucet part, not a Rite-Temp shower cartridge — don’t order it for a dripping shower.
Pfister 974-0420’s successor. Pfister’s own page for the discontinued 974-0420 names one replacement: “Discontinued and Replaced By 974-5299” (Pfister 974-0420). Pfister also names a plastic-stem cartridge, 974-5319: for its Rhen R89-1RHC trim, Pfister’s answer is “974-5319 (plastic stem) or the #974-5299 (metal stem)” (Pfister Rhen R89-1RHC). Start with 974-5299, and check your own trim’s parts listing before choosing 974-5319.
Symmons Temptrol vs. Safetymix. Temptrol uses the TA-10 spindle; Safetymix uses the older C-5 spindle. Both are brass with a 12-point broach, so spindle length and valve family are the safer ways to tell them apart than color or finish alone.
Gerber Treysta vs. older 49-series. GA510015 is specific to the Treysta valve system and is not a drop-in for older Safetemp 49-series cartridges (97-014 or G0097013) — check which platform your valve uses before ordering.
Measuring a Cartridge You’ve Already Removed

If the cartridge is already out and the trim gave you no clear brand match, measure it rather than guess. The features that actually discriminate between families are overall body length, the largest body diameter, the stem’s spline or broach count, the retaining-clip groove, and the O-ring positions — not the height listed on a retail box. A box dimension can be far from the part’s own: Danco’s listing for its MO-8 cartridge gives a package height of 6.63 inches and a product length of 3.92 inches (Danco MO-8).
Photograph the cartridge from the front, side, rear, stem, and O-ring side before cleaning it. Molded numbers, stamped numbers, and colored caps can disappear under mineral scale. Common measuring mistakes include treating package dimensions as body dimensions, assuming diameter alone proves compatibility, ignoring the retainer clip or bonnet style, counting splines from a stripped handle, and measuring a broken cartridge that’s missing its rear seal section. Use a caliper for diameter if you have one — a tape measure is fine for rough routing, but small errors matter on stems and O-ring grooves, since similar-looking cartridges are routinely assigned to different valve platforms.
Universal and Aftermarket Cartridges — When They Actually Fit
No cartridge on this chart is truly universal across brands, and treating one as a drop-in substitute for another is the single fastest way to end up back at the hardware store (This Old House on shower cartridge compatibility). “Cross-referenced replacement” is the more accurate term than “universal.” Aftermarket cartridges are worth considering when the maker names the OEM number and the valves it will not fit. Danco’s MO-8, for example, says it “Replaces Moen kitchen, lavatory and tub/shower faucets OEM # 1225” and “Will NOT work with Moen Posi-Temp and Exact-Temp faucets” (Danco MO-8). Pfister’s 974-5299 is the maker’s own named replacement for the discontinued 974-0420 (see above), which is a stronger compatibility case than a generic aftermarket guess.
Replacing the whole cartridge isn’t always the first repair, either. A dripping Delta 13/14 sometimes just needs new RP4993 seats and springs after flushing debris out of the valve; a dripping Symmons Temptrol may only need TA-9 washers rather than the full TA-10 spindle; a Moen Posi-Temp handle that drops out of position can sometimes be fixed with a handle brake kit instead of a new cartridge. And if hot and cold come out reversed after a repair, look for the maker’s own fix before blaming the part. For the 1222, Moen’s instructions are to “remove and rotate the 1222 cartridge 180 degrees” (Moen reverse hot and cold for 1222).
The honest failure modes when the wrong or a poorly matched cartridge goes in: it won’t seat, won’t accept the retaining clip, leaks immediately, reverses hot and cold, or drifts in temperature. Moen’s own instructions warn not to force the retaining clip if the cartridge isn’t aligned, and This Old House notes that installing a cartridge in the wrong orientation can reverse hot and cold water at the shower head (Moen 1225 installation guide, This Old House cost guide).
When Identification Isn’t Solvable Without a Plumber
Some showers can’t be identified from a photo, no matter how good the chart is: unbranded builder-grade valves, painted-over escutcheons, damaged retaining hardware, a cartridge that breaks apart on removal, or a rough-in valve that’s been mixed and matched across repairs over the years. This Old House lists severe corrosion, unusual setups, and older plumbing systems among the reasons to call a professional rather than keep guessing (This Old House shower valve repair guide).
Keep the cost expectations separate. A short diagnostic visit tends to run near a plumber’s service minimum — HomeGuide cites plumbers generally at $45-$150 per hour with $50-$200 minimum call-out fees (HomeGuide plumber cost). A completed cartridge replacement, parts and labor included, is a different number: HomeGuide cites $100-$350 total, This Old House cites $200-$400, and Angi cites $100-$400 with an average around $275 (HomeGuide shower cartridge cost, Angi shower cartridge cost). Don’t treat the diagnostic minimum as the full repair price — they answer different questions.
What to Do Next
Once you’ve matched a row in the chart, head to that brand’s guide for the full identification method and confirmed part numbers — the links are built into the table above. Still uncertain which exact part you need? Find your exact cartridge with our free Repair Finder before you buy, so you don’t make a second trip to the hardware store. If you’re still not sure after the trim check, how to identify your shower valve and cartridge walks through a slower, seven-point inspection method that works across brands. And if the cartridge turns out to be sound but you’re weighing a full valve swap instead, should I repair or replace my shower valve lays out the honest cost comparison.
For the general repair sequence once you know your part — shutting off water, pulling the cartridge, and reassembling — see the shower repair guide.
Is there one universal shower cartridge that fits every brand?
No. This Old House says plainly that “shower cartridges and valves are not universal” and that “different manufacturers may use varying sizes for both their valves and cartridges.” Generations within one brand differ too — the chart’s Delta, Moen, and Kohler rows each list more than one cartridge family.
What’s the difference between the Moen 1222 and 1225 cartridges?
1222 is for Posi-Temp valves with a rotate-only handle; 1225 is for standard and Moentrol valves with a push-pull-then-rotate handle. On newer installations, the same operation split can also mean M-Core 1212 or 1213, so confirm the platform rather than assuming legacy numbers on a recent valve.
Can I identify my shower cartridge without pulling it out?
Partially. Handle operation, thermostatic markings, and visible stop hardware after the handle comes off can usually narrow the brand and family. Confirming the exact part number almost always needs either the removed cartridge or the manufacturer’s parts diagram for your specific trim.
Is 974-5299 or 974-5319 the correct replacement for my old Pfister 974-0420 cartridge?
Start with 974-5299: Pfister’s own page for 974-0420 says it was “Discontinued and Replaced By 974-5299”. Pfister also names 974-5319 (plastic stem; 974-5299’s is metal) for at least one trim, so check your trim’s parts listing before choosing it.
How much does it cost if a plumber has to identify my valve?
A short diagnostic visit tends to run near the plumber’s minimum callout, often in the $50-$200 range. A completed cartridge replacement typically runs $100-$400 total including parts and labor, averaging around $275.
What if my shower cartridge has no visible brand name or part number?
That’s a sign you may need a plumber rather than a chart. Builder-grade unbranded valves, worn-off stamps, and painted-over trim are the cases where visual identification genuinely runs out.
Sources
- Delta cartridge finder
- Delta RP19804 official product page
- Delta RP46074 official product page
- Delta RP46463 official product page
- Moen shower cartridge guide
- Moen 1225 shower cartridge installation guide
- Moen reverse hot and cold for a 1222 cartridge
- Kohler GP800881 official product page
- Kohler K-304 service instructions
- Kohler 1/2 in. vs. 3/4 in. cartridge size guide
- Pfister 974-0420 replacement Q&A
- American Standard Ultramix cartridge
- Grohe TurboStat thermostatic cartridge
- Symmons glossary (TA-10, Temptrol, Safetymix)
- Gerber temperature-limit instructions
- Gerber Treysta cartridge instructions
- Peerless RP70538 official product page
- This Old House: shower cartridge replacement cost
- This Old House: how to repair a shower valve
- HomeGuide: plumber cost
- HomeGuide: shower cartridge replacement cost
- Angi: shower cartridge replacement cost
Educational content only. Not a substitute for licensed professional advice. Local plumbing codes vary by jurisdiction. Use of any guidance from this guide is at your own risk.
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Parts for this repair
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- Delta RP46074 MultiChoice Universal 13/14 Series Cartridge — OEM replacement for Delta MultiChoice 13/14 Series tub/shower valves from the current-generation platform — the most common Delta shower cartridge in this chart. Confirm the valve generation first.
- Moen 1225 One-Handle Shower Cartridge — OEM replacement for Moen standard single-handle and Moentrol shower valves that use push/pull for on/off and volume. Not for Posi-Temp (that's the 1222) or newer M-Core trims.
- Kohler Rite-Temp Pressure-Balance Cartridge (GP800881) — OEM cartridge for the current Kohler K-8304/K-8300 Rite-Temp platform. Older K-304 valves use a separate mixer cap and pressure-balancing unit instead — verify your platform before ordering.